RPA is the use of software bots to accomplish repetitive and mundane tasks. RPA bots get such tasks faster, smarter, and better. However, many people worry that these bots outshine humans at such tasks.
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However, the true purpose of RPA is to free humans to focus on higher-value tasks. Examples of such tasks are providing better customer service, mitigating risk, and driving innovations.
Thus, the group of hard-working RPA bots jumpstarts productivity in your department and makes processes more efficient. Listed below are the robotic process automation types that transform the way your team works.
Data Entry Robots
Data entry is the process of copying information from one application and pasting it to another application. These processes are time-consuming, error-prone, and expensive. Moreover, the IT team may decline to help if the integration is expensive or requires complex logic paths.
Data entry robots do the job by taking existing electronic data and automatically feeding it from one system to another. They mimic the actions of a human employee like logging into and out of systems and copying and pasting information.
Thus, data entry robots don’t need complex or expensive integrations. Moreover, they enable employees to find the information they need in one system within seconds which greatly contributes to efficiency and productivity.
Validation and Verification Robots
Validation and verification of information might seem mundane but they are crucial to a business’s operations. Such processes make them on top of the latest regulatory updates.
However, employees spend an enormous amount of time on such tasks. Moreover, these manual verification procedures are usually covered in risk. There is no reliable process for such procedures since no two employees do them the same way.
Validation robots save the day by making real-time calls to internal and third-party systems. That is for verifying the accuracy and authenticity of the information. Hence, RPA bots turn a reactive and unreliable process into a well-oiled automation machine. Furthermore, they escalate the problem to a human co-worker who is best equipped to handle it.
We just have a lot of activities in mind. Loved ones’ anniversaries come around yearly. The car needs service maintenance at regular intervals. The workplace is no different. Tasks such as routine maintenance on machinery and renewal of credentials must be accomplished within a timeframe.
It is typical for humans to have such things at the back of their minds, but not necessarily at the front of them. Scheduled or trigger robots take on tasks that are time-sensitive. They don’t miss deadlines. As result, you’re never scrambling last-minute to deal with a backlog of urgent issues.
System Integration Robots
There are tons of challenges that come up when companies merge or are acquired. For instance, core systems from each business continue to operate in silos, creating a lot of manual work and a frustrating customer experience.
System integration robots are used to “patch” a connection between systems that don’t speak to each other but are too complex or labor-intensive to integrate.