RPA Guide: When To Use BPM or RPA?

Imagine your dad gave you two kinds of knives. Both look very similar but have different purposes. The question is when will you use knife A or knife B?  
RPA and BPM are both technology approaches that use automation.  That is the reason most people get them confused with one another.Even though they are related to each other and have some similar, their area of uses is very different. Moreover, they can be often used in combination with a better result.

In this post, we will discover the best time to use RPA and BPM.

Robotic Process Automation (RPA) Definition

RPA or Robotic Process Automation is a technology that uses either computer software or Robot to stock up, construe, and manipulate data for large-scale labor purposes. It helps the company with its labor requirements and reduces huge cost.Huge volumes of labor need a large amount of transaction. RPA software helps with this area, cutting down on cost and time necessities. Furthermore, it boosts the company’s production and conversion.

If you happen to have a precise goal for your company, RPA helps you to achieve it. This is because this method not only offers services industry with a practical workforce, it also a part of human-computer technology. In other words, you can easily design it to automate your company the way you want it to be.

Business Process Management (BPM) Definition

Business Process Management or BPM  often uses as a business solution strategy. It basically helps the company with its operation management area. Moreover, it offers solution method like optimizing, discovering, measuring, optimizing, modeling and automating a business process.
To put it in simple words, BPM focuses more on pushing the performance of your company with a combination of techniques.  Thus, it improves not only one area but as a whole, increasing the efficiency and productivity of your workflow.

When to use RPA or BPM?

Now, to answer the million dollar question, ” What is the appropriate time to use RPA or BPM?”, the answer will depend on the process you need to use it for.For example, you found yourself have a problem with the essential part of your company and need to address it properly. Using BPM in this situation is ideal. This is because BPM gives you a deeper approach to fix the issue rather than RPA who gives a quick solution  Business Process Management has huge roles in workflow automation, ensuring the communications is solid. Even though this method needs more planning before you can implement it, BPM is the best way to deal with the company’s core.

Now when it comes to RPA, it works best if you are dealing with financial and time restraints. You might find yourself in a time when the resources are lacking. In this case, RPA is the best answer.

RPA can easily solve your issue as you can implement it faster and easier. Moreover, it does not require to change your current infrastructure.


Both RPA and BPM are great automation tools for every business. They can be both used without contradicting or competing against each other. All you have to do is to know which one is more suitable for your problem.

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